Privacy policy.
Effective January 1, 2026 · Last updated January 1, 2026
01Overview
Green City Gardens ("we," "us," or "our") is committed to protecting the privacy of our clients and prospective clients. This Privacy Policy describes how we collect, use, and protect your personal information when you contact us, use our website at greencitytx.com, or engage with our services.
02Information we collect
We may collect the following categories of personal information:
- Contact information. Name, phone number, email address, and property address.
- Project information. Details about your landscaping project, property, and service preferences.
- Communication records. Records of communications between you and our team, including phone calls, text messages, and emails.
- Website usage data. IP address, browser type, pages visited, and other standard web analytics data collected through cookies or similar technologies.
03How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule consultations.
- Deliver and manage landscaping services.
- Send appointment reminders and service updates.
- Communicate with you about your project via phone, email, or SMS.
- Improve our services and website.
- Comply with applicable laws and regulations.
04SMS text messaging
SMS consent. By providing your phone number and checking the SMS opt-in box on our contact form, you provide your express written consent to receive recurring SMS/MMS text messages from Green City Gardens at the number provided. These messages may include appointment confirmations, scheduling reminders, project updates, and responses to your inquiries.
Message frequency. Message frequency varies based on your engagement with us and the status of your project. This is a recurring message program.
Message and data rates. Message and data rates may apply depending on your mobile carrier and plan.
How to stop. Reply STOP to any message to cancel. After opting out, you will receive one final confirmation message and no further SMS messages will be sent to that number.
How to get help. Reply HELP to any message for help, or contact us directly at katherine@greencitytx.com or by phone at (713) 714-6822.
Supported carriers. Carriers are not liable for delayed or undelivered messages.
No third-party sharing. No mobile information, including phone numbers and SMS opt-in consent, will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
05How we share your information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service providers. Trusted third-party vendors who assist in operating our business (e.g., scheduling software, email platforms), subject to confidentiality agreements.
- Legal compliance. When required by law, court order, or government authority.
- Business transfers. In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
06Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with applicable legal obligations. When information is no longer needed, we securely delete or anonymize it.
07Your rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal obligations.
- Opt out of SMS communications at any time by replying STOP.
- Opt out of email communications by using the unsubscribe link in any email.
To exercise these rights, contact us at katherine@greencitytx.com.
08Cookies and website analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may configure your browser to refuse cookies, though some features of our website may not function properly as a result.
09Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
10Children's privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
11Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
12Contact us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: